- La Medica is dedicated to ensure that its products and services fully meet the requirements of the customers at all times.
- The goal of the company is to achieve a high level of customer satisfaction at all times.
- La Medica recognises that compliance with procedures, quality standards, safety standards and regulations is the duty of all personnel.
- The company is committed to operating continuously to this standard and will maintain the necessary quality approvals consistent with our customer requirements.
- The company will continual review and improve on our services to ensure tasks are completed for the benefit of all our customers in the most cost effective and timely manner.
- Objectives will be set to ensure that the requirements of this policy are met and that continual improvements will be determined, maintained and monitored by top management.
- The quality policy principles and objectives is communicated and available to staff at all times.
- Training is an integral part of the strategy to achieve the objectives.
